Return Policy

Thank you for shopping with us! We want you to have a positive shopping experience, and we understand that sometimes returns are necessary. Please review our return policy below for clothes purchased from our website:

  1. Eligibility:
    • To be eligible for a return, the clothes must be purchased directly from our website.
    • The item must be unused, unworn, and in the same condition as when it was received.
    • All original tags, labels, and packaging must be intact and included with the return.
  2. Timeframe:
    • You have 7 days from the date of delivery to initiate a return.
    • Any return requests received after the 7-day period will not be accepted.
  3. Exclusions:
    • We do not accept returns for clothes that have been damaged or altered after delivery.
    • Clothes with noticeable stains, odors, or signs of wear will not be eligible for return.
    • Undergarments, swimwear, and accessories (such as jewelry, hats, and scarves) are non-returnable for hygienic reasons.
  4. Return Process:
    • To initiate a return, please contact our customer support team within the 7-day return period.
    • You will be provided with a return authorization number and further instructions on how to proceed.
    • Please ensure that the package is securely sealed and properly labeled with the return authorization number.
  5. Return Shipping:
    • The customer is responsible for all shipping costs associated with the return, unless the return is due to our error.
    • We recommend using a trackable shipping service to ensure that the returned item reaches us safely.
    • We are not responsible for any lost or damaged packages during the return shipping process.
  6. Refunds:
    • Once we receive and inspect the returned item, we will notify you of the status of your refund.
    • If the return is approved, a refund will be issued to the original payment method within a reasonable timeframe.
    • Please note that shipping fees and any applicable taxes are non-refundable.
  7. Exchange:
    • We currently do not offer direct exchanges. If you would like a different size, color, or style, please initiate a return and place a new order.

Please note that this return policy is subject to change without prior notice. We reserve the right to refuse any returns that do not comply with the above guidelines.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you.

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